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ZIVA
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Whether you have a question about an order, need product advice, or want to explore wholesale partnerships — our concierge team is here to help.

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Concierge Details

  • Studio

    Ziva Beauty Pvt. Ltd. 12, Luxury Lane, Bandra West Mumbai, Maharashtra 400050

  • Hours

    • Monday – Friday: 10:00 AM – 7:00 PM IST
    • Saturday: 10:00 AM – 5:00 PM IST
    • Sunday: Closed
Quick Answers

Frequently Asked

How long does shipping take?

Orders ship within 1–2 business days. Delivery typically takes 3–7 days across India.

What is your return policy?

We offer a 30-day happiness guarantee. Contact us with your order ID to initiate a return.

Are your products cruelty-free?

Yes — all Ziva products are 100% vegan and never tested on animals.